Zero-Knowledge · Self-Hosted · E2E Encrypted

Every Ticket Encrypted. Every Audit Passed. Every Deployment Yours.

The ITSM platform built for CISOs navigating HIPAA audits, fintechs bound by Schrems II, and government teams that need infrastructure that never phones home.

Sentinel ITSM — Incident #INC-2847
Zero-Knowledge Sync Active
Self-Hosted · eu-west-1

NAVIGATION

Dashboard
Incidents
Assets
Changes
Audit Log

TOPOLOGY

app-node-01self-hosted
db-node-01self-hosted
enc-node-01self-hosted
Production DB latency spike — HIPAA-scoped environmentP1
INC-2847 · Opened 14 min agoIn Progress
AES-256-GCM
E2E

AFFECTED SYSTEM

••••••••••••••••

ENC

ASSIGNED TO

M. Okonkwo

PATIENT DATA SCOPE

••••••••••••

ENC

SLA DEADLINE

2026-02-24 19:00 UTC

ROOT CAUSE

••••••••••••••••••••

ENC

HIPAA CATEGORY

••••••••••

ENC

IMMUTABLE AUDIT LOG — HIPAA §164.312(b) COMPLIANT

17:01:23Ticket created · Encrypted at restsystem
17:02:11Assigned to M. Okonkwo · Audit signedauto-router
17:09:44Field "Root Cause" updated · ZK proof generatedokonkwo@sentinel
HIPAACertified
SOC 2Type II
ISO 27001Certified
FedRAMPReady
Schrems IICompliant
GDPRArticle 28
FIPS 140-2Level 3
NIS2Aligned
HIPAACertified
SOC 2Type II
ISO 27001Certified
FedRAMPReady
Schrems IICompliant
GDPRArticle 28
FIPS 140-2Level 3
NIS2Aligned
Feature Matrix

The gap speaks for itself

Scroll through five categories that escalate in stakes. Watch where the checkmarks stop lighting up.

CAPABILITY
Sentinel

E2E Encrypted

Legacy ITSM
ServiceNow / Jira SM
Cloud-Native
Freshservice / Zendesk
Open Source
GLPI / iTop
Core ITSM CapabilitiesEveryone checks the box
Incident Ticket Routing
SLA Tracking & Escalation
Asset Register
Change Request Workflow
Limited
CMDB Integration
Manual
Reporting & Dashboards
Basic
Encryption ArchitectureGaps start appearing here
Encryption at Rest
Vendor-managed
Vendor-managed
Optional
Encryption in Transit (TLS)
End-to-End Field-Level Encryption
Zero-Knowledge Architecture
Client-Managed Encryption Keys
Add-on
Encrypted Audit Trails (tamper-proof)
AES-256-GCM on Every Record
Data Residency & SovereigntyCompetitors go blank
Self-Hosted Deployment
Air-Gapped Installation
Complex
EU Data Residency (Schrems II)
Paid tier
Paid tier
N/A
No Third-Party Cloud Dependency
Partial
On-Premise Key Management
Data Never Leaves Your Perimeter
Depends
Government Network Compatibility
Compliance & Audit ReadinessSentinel stands alone
HIPAA §164.312 Controls
BAA only
BAA only
SOC 2 Type II Certified
ISO 27001 Certified
Some regions
FedRAMP Ready
FIPS 140-2 Level 3
One-Click Audit Report Export
Manual
Manual
Immutable Compliance Evidence Log
Operational TransparencySee everything, expose nothing
Real-Time Deployment Topology Map
Manual
Zero-Knowledge Sync Indicators
Role-Based Encryption Scoping
Basic RBAC
Basic RBAC
Plugin
Cryptographic Proof of Integrity
API with Field-Level Encryption
Vendor-Free Update Mechanism
Live Sandbox · No Form Required

Verify the gap is real.
Touch the encryption yourself.

The sandbox is pre-loaded with synthetic HIPAA-scenario data — an open incident, an asset record, a change request. Every field is encrypted. Every audit trail is immutable. No sales call. No form.

See It RunningRead the Encryption Whitepaper
HIPAA Certified
SOC 2 Type II
ISO 27001
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