E2E ENCRYPTED
Zero-Knowledge · Self-Hosted · E2E Encrypted
Every Ticket Encrypted.
Every Audit Passed.
Every Deployment Yours.
The ITSM platform built for CISOs navigating HIPAA audits, fintechs bound by Schrems II, and government teams that need infrastructure that never phones home.
Sentinel ITSM — Incident #INC-2847
Zero-Knowledge Sync Active
Self-Hosted · eu-west-1
NAVIGATION
⬡Dashboard
◈Incidents
◇Assets
⬟Changes
◉Audit Log
TOPOLOGY
app-node-01self-hosted
db-node-01self-hosted
enc-node-01self-hosted
Production DB latency spike — HIPAA-scoped environmentP1
INC-2847 · Opened 14 min agoIn Progress
AES-256-GCM
E2E
AFFECTED SYSTEM
••••••••••••••••
ENC
ASSIGNED TO
M. Okonkwo
PATIENT DATA SCOPE
••••••••••••
ENC
SLA DEADLINE
2026-02-24 19:00 UTC
ROOT CAUSE
••••••••••••••••••••
ENC
HIPAA CATEGORY
••••••••••
ENC
IMMUTABLE AUDIT LOG — HIPAA §164.312(b) COMPLIANT
17:01:23Ticket created · Encrypted at restsystem
17:02:11Assigned to M. Okonkwo · Audit signedauto-router
17:09:44Field "Root Cause" updated · ZK proof generatedokonkwo@sentinel
HIPAACertified
SOC 2Type II
ISO 27001Certified
FedRAMPReady
Schrems IICompliant
GDPRArticle 28
FIPS 140-2Level 3
NIS2Aligned
HIPAACertified
SOC 2Type II
ISO 27001Certified
FedRAMPReady
Schrems IICompliant
GDPRArticle 28
FIPS 140-2Level 3
NIS2Aligned
Feature Matrix
The gap speaks for itself
Scroll through five categories that escalate in stakes. Watch where the checkmarks stop lighting up.
| CAPABILITY | Sentinel E2E Encrypted | Legacy ITSM ServiceNow / Jira SM | Cloud-Native Freshservice / Zendesk | Open Source GLPI / iTop |
|---|---|---|---|---|
Core ITSM CapabilitiesEveryone checks the box | ||||
| Incident Ticket Routing | ||||
| SLA Tracking & Escalation | ||||
| Asset Register | ||||
| Change Request Workflow | Limited | |||
| CMDB Integration | Manual | |||
| Reporting & Dashboards | Basic | |||
Encryption ArchitectureGaps start appearing here | ||||
| Encryption at Rest | Vendor-managed | Vendor-managed | Optional | |
| Encryption in Transit (TLS) | ||||
| End-to-End Field-Level Encryption | ||||
| Zero-Knowledge Architecture | ||||
| Client-Managed Encryption Keys | Add-on | |||
| Encrypted Audit Trails (tamper-proof) | ||||
| AES-256-GCM on Every Record | ||||
Data Residency & SovereigntyCompetitors go blank | ||||
| Self-Hosted Deployment | ||||
| Air-Gapped Installation | Complex | |||
| EU Data Residency (Schrems II) | Paid tier | Paid tier | N/A | |
| No Third-Party Cloud Dependency | Partial | |||
| On-Premise Key Management | ||||
| Data Never Leaves Your Perimeter | Depends | |||
| Government Network Compatibility | ||||
Compliance & Audit ReadinessSentinel stands alone | ||||
| HIPAA §164.312 Controls | BAA only | BAA only | ||
| SOC 2 Type II Certified | ||||
| ISO 27001 Certified | Some regions | |||
| FedRAMP Ready | ||||
| FIPS 140-2 Level 3 | ||||
| One-Click Audit Report Export | Manual | Manual | ||
| Immutable Compliance Evidence Log | ||||
Operational TransparencySee everything, expose nothing | ||||
| Real-Time Deployment Topology Map | Manual | |||
| Zero-Knowledge Sync Indicators | ||||
| Role-Based Encryption Scoping | Basic RBAC | Basic RBAC | Plugin | |
| Cryptographic Proof of Integrity | ||||
| API with Field-Level Encryption | ||||
| Vendor-Free Update Mechanism | ||||
Live Sandbox · No Form Required
Verify the gap is real.
Touch the encryption yourself.
The sandbox is pre-loaded with synthetic HIPAA-scenario data — an open incident, an asset record, a change request. Every field is encrypted. Every audit trail is immutable. No sales call. No form.